First Com Terms & Conditions – A Complete Guide to Using the Platform

These Terms & Conditions apply to the use of the First Com platform (firstcom.best). By visiting this website, opening an account, or using any of our services, you agree to be bound by all of these terms.

First Com is a licensed online gaming and betting platform operating under an international gaming commission. The platform is governed by world-class standards of security and transparency.

These terms shall be interpreted in accordance with the laws of Bangladesh. Any disputes will first be addressed through negotiation.

To open an account at First Com, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide complete and accurate information when registering.
• Only one account per person is allowed.
• Your account login credentials must be kept strictly confidential.
• Accounts may not be transferred or sold to another person.

After registration, you must complete the KYC (Know Your Customer) process. This requires a copy of your National ID or passport. Withdrawals will not be permitted until KYC is completed.

First Com reserves the right to decline any registration, for any reason, without providing a specific explanation.

First Com currently supports deposits via bKash, Nagad, and selected bank transfers. The following rules apply to all deposits:

• Minimum Deposit: Typically ৳300 (may vary depending on the method).
• Only payment methods registered in your own name may be used.
• Third-party payments are not accepted and may result in account suspension.
• Deposits are generally processed instantly. Funds from a failed deposit are returned automatically.
• First Com does not charge any deposit fees of its own, though fees from payment providers may apply.

The following rules are strictly enforced for all withdrawals:

• Minimum Withdrawal: ৳500.
• Withdrawals can only be made to the same payment method used during registration.
• Withdrawals will not be processed until KYC verification is complete.
• Standard withdrawals are processed within 5–30 minutes.
• Large withdrawals (over ৳50,000) may require additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

First Com reserves the right to decline a withdrawal if any irregularity is detected on the account, KYC verification is incomplete, or fraudulent activity is suspected. In such cases, a decision will be communicated once the investigation is concluded.

All bets and games at First Com are governed by the following rules:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• First Com reserves the right to void any bet recorded at odds that were displayed incorrectly due to a technical error.
• If an event is cancelled, the stake will be refunded.
• If you are disconnected during live betting, the outcome of your bet will be determined based on the game history.
• Attempting to guarantee profit by placing opposing bets on the same event (arbitrage) is strictly prohibited.

For Sports Betting, official results from the relevant sporting authority are used to determine outcomes. In disputed cases, First Com's decision shall be considered final.

First Com offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the following general rules apply across the board:

• Wagering Requirement: Each bonus requires a specific multiplier of the bonus amount (typically 15x–35x) to be wagered before any withdrawal can be made.
• Time Limit: Bonuses are active for a set period, typically 7–30 days.
• You cannot claim a second bonus while another bonus is still active.
• Bonus balances cannot be transferred to another account.
• First Com reserves the right to void any bonus if misuse is detected.
• The terms in effect at the time a bonus is claimed are final; any subsequent changes will not apply to that bonus.

Full bonus terms and conditions are listed individually on each offer's page. If anything is unclear, contact the support team before claiming any bonus.

First Com believes gaming should be a source of entertainment, not stress. That's why we encourage all players to game responsibly and provide the following protective tools free of charge:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Session Limit: Set a time limit for how long you play in a single session.
• Loss Limit: Set up automatic gaming suspension once you reach a specified loss amount.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Temporarily suspend your account for a set period of time.

If you feel gaming is getting out of control, contact the support team immediately or Responsible Gaming Visit the page — we're always here to help.

First Com may temporarily suspend or permanently close an account for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent betting strategies.
• Money laundering or any other illegal financial activity.
• Threatening or abusive behavior toward the support team.
• Evidence of account hacking or a security breach.

Upon account closure, any valid balance (excluding bonuses) will be returned provided no fraud has been established. The balance may be frozen while an investigation is ongoing.

First Com places the highest priority on protecting your personal information. The data we collect includes:

• Registration details (name, mobile number, email, date of birth).
• KYC documents (National ID, Passport).
• Transaction history.
• Gaming activity logs.

This information is never sold or shared with third parties. It may only be disclosed when required by law or at the request of a regulatory authority. For more details, please see our Privacy Policy View Page.

First Com reserves the right to modify or update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We therefore recommend checking this page regularly.

In the event of any discrepancy between the Bengali and English versions of these Terms, the English version shall take precedence.