Your personal information, payment data, and gaming history at First Com are completely private and secure. On this page, we explain in plain English what data we collect, why we collect it, and how we keep it safe.
Six core measures that keep your data secure at all times
Everything you submit on the First Com site — from registration to deposits — is protected with bank-grade 128-bit SSL encryption. No one can intercept it in transit.
Your name, mobile number, email, or gaming habits — none of this information is sold to advertisers or third parties. First Com's business model has never relied on selling user data.
Your bKash or Nagad number is not stored in First Com's main database. Payment details are secured through a separate, dedicated payment gateway — inaccessible even to First Com staff.
All user data is stored in encrypted databases. Regular security audits are conducted, physical security at our data centres is strictly maintained, and access is restricted to authorised personnel only.
You can request to view, correct, or delete any information linked to your First Com account. Our support team will respond within 72 hours.
To stop receiving promotional emails or SMS from First Com, click the "Unsubscribe" link at the bottom of any message. Marketing communications will cease within 48 hours.
Various types of information are collected when you register and use First Com's services. This data falls into three main categories:
Full name, date of birth, National ID number, address, and nationality.
Mobile number and email address, used for account verification.
Deposit and withdrawal history, along with the types of payment methods used.
Betting history, win/loss records, and time spent on each game.
Device type, operating system, browser, and IP address.
Site usage habits, preferred categories, and session information.
Every piece of data First Com collects has a specific purpose. We do not ask for anything unnecessary. The main reasons are:
First Com never sells user data for marketing or advertising purposes. Our business model is built entirely on gaming services — not data.
First Com shares data only in limited circumstances and strictly when necessary. Below is a clear breakdown of with whom and why:
First Com uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality. We use three types of cookies:
You can disable cookies through your browser settings, though doing so may affect some site features. First Com does not use any third-party advertising tracking cookies.
First Com does not retain any data longer than necessary. Retention periods vary depending on the type of information:
After the specified period, personal data is automatically deleted or anonymised. You may also submit a deletion request before that time (see Section 6).
First Com believes users should have full control over their own data. Your rights include:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Request deletion of your data where there is no legal obligation to retain it.
Request a download of your data to keep a copy for yourself.
You can object to your data being used for specific purposes.
Opt out of promotional communications at any time.
To exercise any of these rights, email support@firstcom.best or reach out via live chat. Requests are typically responded to within 72 hours.
First Com strictly does not provide any services to individuals under the age of 18. Age verification is mandatory during the registration process.
If an account is found to belong to someone under 18, it is closed immediately and all associated data is deleted. Any legitimate deposits made are refunded.
First Com may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email and mobile number.
When you log in for the first time after an update, you will be shown the revised policy and asked for your consent. Continuing to use the platform will be taken as acceptance of the updated policy.
The date of the most recent update is always shown at the top of this page. We recommend checking back regularly.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out through the following:
Privacy-related requests are typically handled within 72 hours. Complex requests may take up to 30 days.
Many people in Bangladesh are understandably cautious about sharing personal information online — and that's a sign of awareness, not hesitation. At First Com, we want you to register only when you fully understand and trust how your data is handled.
A question we hear often is: "Why do you need my name and national ID details?" The answer is straightforward — First Com operates under an international gaming licence, which requires us to verify the identity of every member. This is ultimately for your own protection, to prevent anyone else from opening an account in your name or withdrawing funds from your account.
Another common concern is about mobile numbers and email addresses — many users worry about being flooded with spam. At First Com, promotional messages are sent only with your permission. Every message includes an unsubscribe option, and it works. Your mobile number is needed for two things: OTP verification and important account-related notifications.
The third question concerns payment information. "Is my bKash number safe?" — Yes. Complete mobile banking details are not stored on First Com's servers. Payments are processed through a payment gateway, and only the transaction reference number is retained on our end. We never have access to your PIN or mobile banking password.
The fourth category is gaming data. Which games you play, how long you play them, and how much you bet — First Com retains this information, but primarily for three reasons: responsible gaming monitoring (to step in if someone shows unusual betting patterns), dispute resolution (if a player claims their bet wasn't settled correctly), and experience improvement (surfacing games you're likely to enjoy). This data is never shared with third parties.
Fifth, regarding IP addresses — a common concern. First Com uses IP addresses for two main purposes: detecting multiple accounts and ensuring cybersecurity. Your identity or location is never disclosed to third parties based on your IP address.
Finally, a word on the technical side of data protection. First Com's servers undergo regular security audits. In the event of a data breach or security incident, affected players are notified first and immediate action is taken. To date, First Com has had no major data breach in its history — and we are committed to keeping it that way.
You've read the Privacy Policy and now know how your data is protected. Register with First Com and access 820+ games.
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